Dear Valued Customers,
Our Chinese New Year celebration has come to an end, and we want to extend our heartfelt thanks for your participation and support! We hope you enjoyed the festive spirit and our special 25% OFF sitewide sale.
Shipping Update
As noted in our event announcement and product page, orders began shipping sequentially from February 5th, and they are being processed in the order they were received. Due to the holiday break, fulfillment has just resumed, and we are working diligently to ship out all orders as quickly as possible. Please rest assured that you will receive a tracking number as soon as your order is dispatched. We kindly ask for your patience during this process.
Customer Service
Our support team remains available to assist with any inquiries. If you need assistance, feel free to reach out through the Help section at the bottom left of our website or email us at support@atk.pro. However, due to a high volume of messages, response times may take up to 3 days. If your inquiry is regarding shipping, please note that your order is being processed as scheduled, and you will receive an update once it is shipped.
We truly appreciate your understanding and support. Thank you for celebrating with us, and we look forward to bringing you more exciting deals in the future!
Warm regards,
The ATK Team
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