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Why We Ask for Identity Verification

Some customers may receive an email from cs@atkgear.com with the subject line "Action Required: Verify Your ATK GEAR Order", requesting certain information to help us verify the legitimacy of the order....

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How to Troubleshoot Wireless Mouse Connection Issues

When a wireless mouse malfunctions, check if it's powered on and has fresh batteries, then verify the USB receiver or Bluetooth connection. Try switching USB ports, re-pairing the device, and...

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What to Do When Your Mechanical Keyboard Malfunctions

When your mechanical keyboard malfunctions, troubleshoot by restarting your computer, checking the USB connection, testing it on another device, and updating drivers. Clean the keyboard to resolve physical issues, and...

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